LORIS-TEGHEM, J. Transient behaviour of the waiting time process in a GI/M/2 queueing system with a different service rate for non-waiting customers. JORBEL - Belgian Journal of Operations Research, Statistics, and Computer Science, [S. l.], v. 24, n. 3, p. 24–29, 1984. Disponível em: https://www.orbel.be/jorbel/index.php/jorbel/article/view/446. Acesso em: 20 may. 2024.